Wednesday, November 1, 2017

Mirror Sync Outage for ClamAV AV updates

ClamAV Community --

ClamAV is currently experiencing an issue with one of our sync servers that provides updates from our infrastructure out to the ClamAV mirrors.

Since end-users receive their updates from the ClamAV mirrors, this means that currently, ClamAV AV updates are currently not available.

Our operations team is currently working on the issue, and we will provide updates as needed.

6 comments :

  1. Hello... any update when this will be resolved?

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    Replies
    1. This has been fixed and stable for about a week.

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  2. We still get the error on all servers:
    Last ClamAV update process started at Tue Nov 21 23:02:23 2017

    Last Status:
    main.cld is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
    WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    ERROR: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    WARNING: Incremental update failed, trying to download daily.cvd
    ERROR: Can't download daily.cvd from database.clamav.net
    Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working.

    Or for daily.cvd sometimes it says mirror is not synced.

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  3. 2017-11-22 10:46:14.252249500 main.cld is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
    2017-11-22 10:46:19.293423500 WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net

    ReplyDelete
  4. Still got this errors, even after I deleted mirrors.dat and daily.cvd and restarted the daemon:
    Nov 22 10:59:33 server freshclam[24364]: WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    Nov 22 10:59:33 server freshclam[24364]: WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    Nov 22 10:59:33 server freshclam[24364]: WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    Nov 22 10:59:33 server freshclam[24364]: WARNING: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    Nov 22 10:59:33 server freshclam[24364]: ERROR: getpatch: Can't download daily-24011.cdiff from database.clamav.net
    Nov 22 10:59:36 servers freshclam[24364]: WARNING: Incremental update failed, trying to download daily.cvd
    Nov 22 10:59:36 server freshclam[24364]: ERROR: Can't download daily.cvd from database.clamav.net
    Nov 22 10:59:36 server freshclam[24364]: Giving up on database.clamav.net...
    Nov 22 10:59:36 server freshclam[24364]: Update failed. Your network may be down or none of the mirrors listed in /etc/clamav/freshclam.conf is working. Check http://www.clamav.net/doc/mirrors-faq.html for possible reasons.

    ReplyDelete
  5. Can you provide IP address for mirrors with issues?

    ReplyDelete